Blowing cool air on heat
Often a reversing valve, low refrigerant, a defrost fault or an outdoor fan that has stopped turning.
Heat pump not working?
Heat Pump Repair, Day or Night
Blowing cold air, iced over, leaking or not starting at all? Able Pro technicians find the real cause and fix it properly, with 24/7 emergency service.
- Ducted and mini-split
- Quote before repair
- On call 24/7
No heat, no hot water or a gas smell? Call any time, day or night.
DUCTLESS HEAT PUMP · Schematic
- 24/7 emergency service
- Tri-Cities, Burnaby, Surrey, Pitt Meadows, Maple Ridge
- Clear quote before work starts
- Tidy, respectful work
- Furnaces and boilers
- Air conditioning
- Heat pumps
- Water heaters
- Book online in about a minute
Overview
Heat pump repair that starts with a real diagnosis
A heat pump is a refrigeration system, an electrical system and an air system working together, so the same symptom can have very different causes. Cold air from the vents might be a normal defrost cycle, a stuck reversing valve, a refrigerant leak or a failed outdoor fan. Swapping parts until something works wastes your money. Our heat pump repair visits begin with measurements: pressures, temperatures, voltages and airflow.
Once we know what failed and why, we explain it in plain language and give you a quote before any repair begins. If the unit is older and the repair is major, we will also tell you honestly whether fixing it is still a sensible use of your money.
We repair central ducted heat pumps, ductless mini-splits, multi-zone systems and dual fuel setups, including units installed by other companies.
Common heat pump problems we fix
These are the calls we get most often, especially during cold snaps and heat waves.
Outdoor unit frozen solid
Ice that never clears points to a failed defrost sensor or board, poor drainage or low charge.
Not turning on
Tripped breakers, failed capacitors, burned contactors or control board faults can all stop a system cold.
Water leaking indoors
Clogged condensate lines, failed pumps or a head mounted out of level can drip onto floors and walls.
Grinding or loud buzzing
Worn fan bearings, loose panels or a struggling compressor need attention before they cause bigger damage.
Error codes and blinking lights
Ductless systems report faults with codes. We read them, confirm the cause with tests and repair it.
Included
Before you call, try these quick checks
- Confirm the thermostat or remote is set to heat or cool
- Replace the batteries in the remote and thermostat
- Check the breakers and the outdoor disconnect
- Look for a dirty filter or blocked return grille
- Clear snow, leaves or debris from the outdoor unit
- Wait 15 minutes if it might be in a defrost cycle
- Never chip ice off the coil with a tool
How it works
How our heat pump repair visit works
- 1
Tell us the symptoms
Call or book online and describe what is happening, including any error codes or noises.
- 2
Test and diagnose
The technician checks electrical, refrigerant and airflow readings to pinpoint the fault.
- 3
Approve the quote
You see the repair cost in writing and decide how to proceed before we start.
- 4
Repair and verify
We make the repair, run the system in both modes and confirm it is operating as it should.
Why call Able Pro for heat pump repair
24/7 emergency service
No heat on a freezing night is an emergency, and our technicians are on call at any hour.
Measured diagnosis
We test before we replace, so you pay to fix the actual problem.
Quote before work
You approve the cost before any repair begins, with no surprises on the invoice.
Honest repair advice
If replacement makes more sense, we explain why and let you decide.
Near you
Heat Pump Repair in your city
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Questions homeowners ask us
Still unsure? Call (236) 222-2222 and talk it through with us.
Why is my heat pump blowing cold air in winter?
During defrost, a heat pump briefly reverses and the air can feel cool for a few minutes, which is normal. If cool air continues, the cause may be low refrigerant, a stuck reversing valve, a failed outdoor fan or backup heat that is not engaging. A technician needs to test the system to tell which.
Is a frozen heat pump an emergency?
A light frost that clears every so often is normal. A unit encased in ice will stop heating and can damage the fan and coil. Switch it to emergency or backup heat if you have it, and call us rather than chipping at the ice.
Can you repair a refrigerant leak?
Often, yes. We locate the leak with electronic detection, bubble tests or nitrogen pressure, repair it, then evacuate and recharge to the manufacturer's specification. Topping up without fixing the leak only delays the next breakdown.
Should I repair or replace my heat pump?
Age, the cost of the repair, the refrigerant type and how well the system has kept you comfortable all factor in. A capacitor on a younger unit is an easy repair. A failed compressor on an old unit is a different conversation, and we will lay out both options clearly.
Do you fix ductless mini-splits from any brand?
We repair most major ductless brands. Some proprietary parts need to be ordered, and we will tell you how long that is likely to take before you approve the work.
Book your visit
Get your heat pump working again
Call (236) 222-2222 any time, day or night, or book a repair visit online.
Call or text, 24/7 for emergencies(236) 222-2222Request a visitTakes about a minute
We only use your details to arrange your visit.
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