Water around the base
Moisture under the tank can come from a fitting, the relief valve or the tank itself. A leak from the tank body cannot be repaired and usually gets worse quickly.
Cold showers, a puddle under the tank or a pilot that won't stay lit? Able Pro repairs, maintains, installs and replaces gas and electric hot water tanks, with technicians on call 24/7.
No heat, no hot water or a gas smell? Call any time, day or night.
A hot water tank is one of the hardest-working appliances in the house and one of the least noticed, right up until the morning the shower runs cold. Able Pro provides hot water tank service across Metro Vancouver, from a quick thermocouple swap to a full replacement with new venting, seismic straps and an expansion tank.
We work on natural gas, propane and electric storage tanks, including atmospheric models that vent up a chimney and power-vent models that push exhaust out through a wall with a fan. Whatever sits in your utility room, a technician will explain what is wrong, what your options are and what it costs before any work starts.
Our main hot water tank services are listed below. If you are not sure which one fits, call (236) 222-2222 and describe what you are seeing. That is usually enough for us to point you in the right direction.
Most tanks give a warning before they quit completely, if you know what to look for.
Moisture under the tank can come from a fitting, the relief valve or the tank itself. A leak from the tank body cannot be repaired and usually gets worse quickly.
A broken dip tube, a failed element or heavy sediment can shrink usable capacity. Sometimes the tank is simply too small for the household.
Sediment on the bottom of a gas tank traps water that boils underneath it. The noise means wasted energy and extra stress on the steel.
On standing-pilot tanks this often points to a weak thermocouple, a dirty pilot assembly or a draft problem around the burner.
Brown hot water hints at internal corrosion, and a rotten-egg smell often comes from a reaction with the anode rod. Both deserve a closer look.
Most storage tanks last roughly eight to twelve years. Past that point, planning a replacement beats dealing with a flood.
Call or book online and describe the problem, the tank type and its age if you know it.
A technician tests the tank, venting and controls to find the actual cause instead of guessing.
You get a plain explanation of repair versus replacement and a clear price before anything starts.
We finish the job, run hot water at the taps, check every joint for leaks and leave the space tidy.
A burst tank does not wait for business hours, so our technicians are on call 24/7 for emergencies.
From atmospheric and power-vent gas tanks to electric models in condo closets, we work on the common residential types.
You see a clear quote before work begins, so the bill at the end matches what you agreed to.
If a tankless unit or a different tank size suits your home better, we lay out the trade-offs without pressure.
Still unsure? Call (236) 222-2222 and talk it through with us.
Most gas and electric tanks in our area last about eight to twelve years. Regular flushing and a fresh anode rod can stretch that, while heavy sediment, high water pressure or a neglected anode shorten it. The manufacture date is usually coded in the serial number on the label, and we can read it for you.
If the tank is fairly young and the problem is a part such as a thermocouple, igniter, element, thermostat or gas valve, repair usually makes sense. If the tank itself is leaking or it is near the end of its life, replacement is the better use of your money. We tell you which one we would choose in your position.
Our water is soft, so mineral scale is less of a problem than in much of Canada. Soft water can actually consume anode rods faster, though, and sediment still settles on the bottom. That is why anode checks and flushing still matter here.
Yes. Replacing a gas water heater is gas work, and in BC it requires a permit and an inspection. Able Pro arranges the permit as part of the job so the installation is properly documented.
It depends on the home. Tankless units give continuous hot water and free up floor space, but they cost more up front and may need a larger gas line and new venting. A tank is simpler and less expensive to install. We can compare both for your household.
Close the cold water supply valve on top of the tank, then turn the gas control to off or switch off the breaker for an electric tank. Move anything valuable away from the water and call (236) 222-2222, because our technicians are on call 24/7.
Call (236) 222-2222 or book online and tell us what your tank is doing. We will help you sort it out quickly and in plain language.
Call or text, 24/7 for emergencies(236) 222-2222We only use your details to arrange your visit.
Thanks! We will call you to confirm a time. Need us sooner? Call (236) 222-2222.