Pilot will not stay lit
Usually a dirty or weak thermocouple or thermopile, sometimes a blocked pilot orifice or draft issue.
Gas fireplaces
Gas Fireplace Services: Installation, Repair and Care
A gas fireplace should light on the first try, burn with a steady flame and vent safely outdoors. We install, repair and service them so they stay that way.
- Inserts and new units
- Pilot and ignition repair
- Annual safety service
No heat, no hot water or a gas smell? Call any time, day or night.
DIRECT-VENT FIREPLACE · Schematic
- 24/7 emergency service
- Tri-Cities, Burnaby, Surrey, Pitt Meadows, Maple Ridge
- Clear quote before work starts
- Tidy, respectful work
- Furnaces and boilers
- Air conditioning
- Heat pumps
- Water heaters
- Book online in about a minute
Overview
Gas fireplace services for every stage
In a wet Lower Mainland winter, a gas fireplace is often the warmest spot in the house, and on mild days it can heat a living area without running the furnace. Our gas fireplace services cover the whole life of the appliance: choosing and installing a new unit or insert, fixing ignition and flame problems, and the yearly cleaning and safety check that keeps it reliable.
Gas fireplaces combine a burner, a sealed glass front, a venting system and a set of controls that can range from a simple millivolt valve to an electronic module with a remote. We work on all of these and explain what we find in plain terms. If a unit is near the end of its life, we tell you honestly and lay out repair and replacement options side by side.
Choose the service you need
Fireplace InstallationWhether you are converting a drafty wood fireplace or adding a linear unit to a renovated living room, we plan the gas line...Fireplace MaintenanceAnnual service keeps the flame clean, the glass sealed and the venting clear. It is the easiest way to avoid a fireplace that...Fireplace RepairPilot lights but the burner will not come on, a flame that turns orange and lazy, or a remote that does nothing at all. We trace...
When to call about your fireplace
Fireplaces give plenty of warning before they fail completely.
Soot or white film on glass
Dark soot suggests incomplete combustion; a white haze is normal residue that still needs proper cleaning.
Clicking with no flame
An electronic igniter that sparks but never lights points to gas supply, sensor or module problems.
Old or drafty fireplace
An insert can turn a cold wood-burning or old gas fireplace into an efficient sealed heat source.
Remote stopped working
Receiver batteries, a failed remote or a faulty control board can all leave the fire unresponsive.
No service in years
Annual checks catch loose glass gaskets, vent problems and gas leaks before they become dangerous.
Included
Fireplace safety basics we check
- Glass seal and gasket condition
- Venting secure and termination clear outside
- Burner and logs placed per the manual
- Pilot flame size and colour
- Gas connections leak-tested
- Carbon monoxide alarm present nearby
- Safety barrier screen fitted in front of the glass
- Ignition and shut-off working correctly
How it works
How we look after your fireplace
- 1
Book a visit
Call or book online and tell us the make, model if you know it, and what the fireplace is doing.
- 2
Inspect and test
We check ignition, flame, venting and gas pressure so the diagnosis is based on facts.
- 3
Quote before work
You get a clear price for repair, service or replacement before any parts are ordered.
- 4
Fix and clean
We complete the work, test a full burn cycle and leave the hearth area clean.
Why homeowners trust Able Pro with fireplaces
Gas appliance know-how
We work on furnaces, boilers and water heaters every day, so burners, valves and venting are familiar ground.
Straight answers
We tell you whether a repair makes sense or whether an older unit is not worth more money.
Clean work
Drop cloths down, glass cleaned and no soot left on your carpet.
24/7 for emergencies
If you smell gas, leave the house, call FortisBC, then call us any time of day for repairs.
Questions homeowners ask us
Still unsure? Call (236) 222-2222 and talk it through with us.
How often should a gas fireplace be serviced?
Once a year, ideally in late summer or early fall before heavy use. Annual service cleans the burner and pilot, checks the venting and glass seal and confirms there are no gas leaks.
Is it normal to smell something the first time I light it each fall?
A light burning-dust smell for the first few minutes is common as dust burns off. A strong or lasting odour, soot on the glass or any smell of gas is not normal, and you should shut it off and call for service.
Can I convert my wood fireplace to gas?
Usually, yes. A gas insert fits into the existing firebox and vents through a liner in the chimney. We check the chimney and gas line route first to make sure the conversion is practical.
Should I leave the pilot on all year?
Many newer fireplaces use intermittent ignition, so there is no standing pilot. Older units with a standing pilot can be shut off for summer to save gas, though some owners leave them on to keep moisture out of the firebox.
Why does the glass get so hot?
Fireplace glass can get hot enough to cause serious burns, especially for small children. Newer units come with a safety screen, and we can advise on adding one to an older fireplace.
Book your visit
Get your fireplace ready for the season
Call (236) 222-2222 or book online for fireplace installation, repair or annual service.
Call or text, 24/7 for emergencies(236) 222-2222Request a visitTakes about a minute
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