Privacy Policy
How Able Pro Heating and Cooling handles your information and our terms of service.
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Privacy Policy
Last Updated: [Add Date]
Able Pro Heating & Cooling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Service address
Details related to your service request
We may also automatically collect limited technical information such as IP address, browser type, and website usage data to help improve our website.
How We Use Your Information
We use your information to:
Respond to inquiries and service requests
Schedule appointments and provide HVAC services
Send appointment reminders and service updates
Communicate by phone, email, or SMS when requested
Improve our website and customer experience
Comply with legal and regulatory requirements
SMS Messaging and Consent
If you choose to receive SMS messages from Able Pro Heating & Cooling, you consent to receive text messages related to our services, including:
Appointment confirmations and reminders
Scheduling and service updates
Technician arrival notifications
Follow-ups after service
Promotional or special-offer messages related to our HVAC services
By providing your mobile number and opting in, you agree to receive SMS messages from Able Pro Heating & Cooling. Message and data rates may apply. Messaging frequency may vary. You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information in the Contact Us section of this policy.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
Standard Messaging Disclosures
Messaging frequency may vary
Message and data rates may apply
To opt out, text STOP
For assistance, text HELP or contact us through our website
For more information, please review:
Privacy Policy: https://ableproheating.ca/privacy-policy
Website: https://ableproheating.ca
Sharing of Information
We only share personal information when necessary to:
Provide the services you request
Operate our website and business
Schedule appointments and manage bookings
Process payments
Deliver SMS or email communications
Comply with legal obligations
Protect the safety of our customers, staff, or business
Complete a business transfer such as a merger or sale
Any service providers assisting us must follow strict confidentiality requirements and may only use your information to support our operations.
We never sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties for marketing purposes.
Data Security
We use reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system is completely secure, we continuously work to maintain data security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including maintaining service records for up to five (5) years, unless a longer period is required by law. When information is no longer needed, it is securely deleted or anonymized.
Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion where appropriate
Withdraw consent for promotional emails or SMS messages
Opt out of non-essential cookies or tracking
To exercise these rights, please contact us using the details on our website.
Children’s Privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us so we can promptly remove it.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage regular review of this policy.