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Heat pump planning

Heat Pump Installation: What to Expect From Quote to Startup

A heat pump can heat and cool your home with one system. Here is how the installation process works, what affects the design and how to prepare.

3 min read·May 15, 2024

DUCTLESS HEAT PUMP · Schematic

Why so many homeowners are choosing heat pumps

Heat pumps move heat instead of burning fuel to make it. In winter they pull warmth from outdoor air and bring it inside. In summer they run in reverse and remove heat from your home, just like an air conditioner. In the mild, damp climate of the Lower Mainland, that makes them a strong fit for year-round comfort.

A good heat pump installation is about much more than the box outside. Sizing, placement, refrigerant line work, drainage, electrical capacity and controls all affect how well the system performs and how quiet it is. This guide walks you through each stage so you know what to expect.

Choosing the type of heat pump

The first decision is which style of system fits your home. Your installer should explain the trade-offs rather than defaulting to one option.

  • Ducted (central) heat pump: connects to your existing ductwork and furnace or air handler. Best for homes with forced air in good shape.
  • Ductless mini-split: one outdoor unit feeds one or more indoor heads. Ideal for homes without ducts, suites, additions and condos where approved.
  • Dual fuel: a ducted heat pump paired with a gas furnace that takes over during the coldest weather.
  • Multi-zone ductless: several indoor heads on one outdoor unit, letting each area be controlled separately.

Sizing and the home assessment

Proper sizing is the foundation of a good install. An oversized heat pump cycles on and off, removes less humidity in summer and wears out sooner. An undersized one struggles on cold or hot days.

During the assessment, the technician should measure rooms, look at insulation, windows and orientation, and ask how you use the space. For ducted systems, they should also check the duct sizes and condition, since a heat pump often needs more airflow than an old air conditioner. Ask how the size was chosen. The answer should involve a load calculation, not just the size of the old equipment.

Electrical and placement considerations

A heat pump needs its own dedicated circuit. Older homes sometimes have a full or undersized electrical panel, and that may need attention before installation. Your installer should check this during the first visit so there are no surprises.

Outdoor unit placement matters too. It needs good airflow, a solid level base or wall bracket, clearance from snow and roof runoff, and a spot where defrost water can drain without creating ice on walkways. Consider neighbours and bedroom windows when choosing the location, and check any municipal or strata rules about setbacks and noise.

What happens on installation day

A single ductless head or a straightforward ducted swap can often be done in a day. Larger multi-zone or ductwork jobs may take longer. A typical sequence looks like this.

  • Protect floors and furnishings in the work areas.
  • Set the outdoor unit on its pad or bracket.
  • Mount indoor heads, or install the indoor coil on the furnace or air handler.
  • Run refrigerant lines, condensate drains and control wiring, sealing any wall penetrations.
  • Complete electrical connections to the dedicated circuit.
  • Pressure test the lines and pull a deep vacuum to remove air and moisture.
  • Release refrigerant, start the system and check performance in heating and cooling.
  • Set up the thermostat or remotes and show you how to use them.

Rebates and paperwork

Heat pump installations may qualify for rebates or low-interest programs through CleanBC Better Homes, BC Hydro, FortisBC, some municipalities and federal programs such as the Oil to Heat Pump Affordability program for homes heated by oil. The Canada Greener Homes Grant has closed to new applicants. Requirements often include using specific equipment, an eligible contractor, or completing steps before installation, so plan early.

Program amounts and eligibility change often. Able Pro will confirm what currently applies during the quote and help you with the paperwork, though approval is always up to the program.

Getting the most from your new heat pump

Heat pumps work best with steady settings. Rather than turning the temperature way down at night and back up in the morning, use small setbacks. Clean or replace filters regularly, keep the outdoor unit clear of leaves and snow, and book maintenance so coils stay clean and refrigerant levels stay correct.

Able Pro installs ducted, ductless and dual fuel heat pumps in Coquitlam, Port Coquitlam, Port Moody, Burnaby, Surrey, Pitt Meadows and Maple Ridge. We explain your options in plain language and give a clear quote before work begins. Call (236) 222-2222 or book online to arrange an assessment.

Questions

Questions homeowners ask us

Still unsure? Call (236) 222-2222 and talk it through with us.

Do heat pumps work in cold weather?

Yes. Cold-climate heat pumps continue heating well below freezing. In a dual fuel setup, a gas furnace can take over during the coldest stretches if you prefer that backup.

Will I need a new electrical panel for a heat pump?

Not always. Many homes have enough capacity, but older or full panels may need an upgrade or a load management device. We check this during the assessment.

Can a heat pump replace my furnace completely?

In many homes it can. Some owners keep the furnace for backup in a dual fuel system. We can explain both approaches for your house.

How noisy is a heat pump?

Modern units are quiet, often quieter than older air conditioners. Placement, a solid mount and proper installation all help keep sound down.

Book your visit

Ready to talk about a heat pump?

Call Able Pro at (236) 222-2222 or book online to plan your heat pump installation.

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